The Service Science Society of Taiwan (S3TW) was founded in January 2011. The mission of the Society is to develop domestic service-science communities, consolidate the capacities of government, industry and academia; promote foundational work in service sciences and service innovation; enhance the competitiveness of Taiwan’s service sector; and advance social welfare and sustainable development.

Major tasks include developing service science communities, cultivating service-science talent, expanding the scope and depth of service-science-related research, and developing international academic cooperation, increasing global impact of Taiwan scholarship; stimulating cooperation and exchange among government, industry, and academic organizations; and enhancing the economic value of the service economy.

Led by a highly experienced executive team and motivated members and generously supported by the Sayling Wen Cultural and Education Foundation, S3TW regularly organizes many service-science-related activities. These include the International Conference on Service Science and Innovation (ICSSI), Forum on Service Science Research (FSSR), Taiwan Service Science Thesis/Dissertation Awards, the Global Exquisite Service Discovery (GESD) project, the Professional Learning Communities (PLC) project, and various industry-academia collaborative projects. The objectives of these activities are to achieve the Society’s mission and goals, to extend its impact on society, and to create a globally competitive service sector that will help move Taiwan into a prosperous and sustainable future.

The International Coference on Serviceology is an annual academic event initiated by the Society of Serviceology (www.serviceology.org) in Japan aiming to bring together researchers, academic and industry leaders, active and interested in the latest technologies, methodologies, and case studies addressing (co)-creation of services in a sustainable society.