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Industrial Technology Research Institute

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Management

Jen-Chieh Cheng

Jen-Chieh Cheng

Vice President

General Director of Service Systems Technology Center

Education

  • EMBA, National Tsing Hua University, Taiwan 
  • M.S., Information and Electronic Engineering, National Central University, Taiwan

Experiences

  • Director, Taipei Computer Association (2022.12 to Present)
  • Principal Investigator, The Application and Industrial Development of Sports Science and Technology, MOEA (2022.04 to Present)
  • Vice President, ITRI (2022.01 to Present)
  • Consultant, The General Chamber of Commerce of the Republic of China (2021 to Present)
  • Deputy General Director, Office of AI Application Strategy, ITRI (2018.10 to Present)
  • General Director, Service Systems Technology Center (2018.04 to Present)
  • Executive Board Director, Information Service Industry Association of R.O.C. (2014.06 to Present)
  • Principal Investigator, Research Program of Industrial Infrastructure Technology in Electronics, Electrical, and Software Fields, Department of Industrial Technology, MOEA (2018-2019.02)
  • Deputy General Director, Information and Communications Research Laboratories (2017.04-2019.02)
  • Principal Investigator, Big Data Innovations & Smart Living Applications (2014.01-2017.03)
  • Deputy General Director, Computational Intelligence Technology Center, ITRI (2013.05-2017.03)
  • Principal Investigator, Big Data Policy Promotion Research Program, Board of Science and Technology, Executive Yuan (2015.06-2016.12)
  • Principal Investigator, Smart Living Applications Promotion Project, Industrial Development Bureau, MOEA (2010.07-2013.12)
  • Chief Technology Officer, Information and Communications Research Laboratories, ITRI (2012.05-2013.05)
  • Principal Investigator, Mobile Living Systems and Technology Development, Department of Industrial Technology, MOEA (2006.01-2012.05)
  • Principal Investigator, M-Taiwan Applications Promotion Project, Industrial Development Bureau, MOEA (2005.01-2010.12)
  • Board Director, Chinese Cryptology and Information Security Association (2003.06-2006.06)
  • ITRI Representative, Advisory Committee, World Wide Web Consortium (W3C)

Honors

  • National Industrial Innovation Award, MOEA (2021, 2023)
  • WITSA Excellent Award (2019, 2021, 2023)
  • ASOCIO 2022 ICT AWARD (2022)
  • CES Innovation Awards (2020, 2021, 2022)
  • Project Excellence Award, MOEA (2019, 2022)
  • Excellent Technology Transfer Award, MOEA (2021)
  • Best Technology for Society Award, MOEA (2021)
  • Edison Awards (2021)
  • Distinguished Research Achievement Award, Silver Medal, ITRI (2021)
  • R&D 100 Awards (2020)
  • Value Leadership Award, MOEA (2011, 2012)
  • Top 10 Distinguished Engineer Award, Taiwan (2008)
  • Excellent Achievements in Technology Development Plan, MOEA (2004)
  • Outstanding I.T. Elite Award, Taiwan (2001)

About Service Systems Technology Center

The Service Systems Technology Center applies service design, system integration, relevant interdisciplinary expertise and other core technologies to smart commerce, cold chain management and healthcare in an attempt to create the new opportunities, innovative organization and business models for service industries with major economic-social benefits. Moreover, the Center incubates emerging business and industry ecology systems to closely integrate technology, products, systems, and service process, which can thereby build a high-value emerging service or product.

Mission
  • Upgrade Taiwanese industries by creating incubation speed and success rate with high values and innovative services.
  • Promote consulting services, solutions and the export and internationalization of service products.
  • Promote the upgrade and transformation of domestic key service industries and relevant manufacturing.