EVENT

Time

Note

Registration

12:00-18:00

Paper Sessions

13:30-15:00

Modality: Virtually

Refreshment & Networking Break

15:00-15:30

Paper Sessions

15:30-17:00

Modality: Virtually

Welcome Reception

18:00-21:00

In-person only

EVENT

Time

Note

Registration

08:30-18:00

Opening Ceremony

09:00-09:20

Keynote Speech I
(TBA)
Keynote Speaker: Dr. Eugene Chien

09:20-10:30

Dr. Eugene Chien
Ambassador-at-large, R.O.C. (Taiwan)
Chairman and president, Taiwan Institute for Sustainable Energy

Refreshment & Networking Break

10:30-10:50

Keynote Speech II
Operations Management in the Age of the Sharing Economy: What Is Old and What Is New?
Keynote Speaker: Prof. Saif Benjaafar

10:50-12:00

Prof. Saif Benjaafar
Department of Industrial and Systems Engineering, University of Minnesota

Lunch

12:00-13:30

Paper Sessions

13:30-15:00

Modality: In-person and Virtually

Refreshment & Networking Break

15:00-15:30

Poster presentations

15:00-17:00

In-person only

Paper Sessions

15:30-17:00

Modality: In-person and Virtually

EVENT

Time

Note

Registration

08:30-18:00

Paper Sessions

09:00-10:30

Modality: In-person and Virtually

Refreshment & Networking Break

10:30-10:50

Keynote Speech III
Service Systems: Catalysts for Advancing Environmental Sustainability
Keynote Speaker: Prof. Yi-Chen Lan

10:50-12:00

Prof. Yi-Chen Lan
President of Fu Jen Catholic University

Lunch

12:00-13:30

Panel Discussion I
Service Science in Asia: Development and Collaboration

13:30-15:00

Modality: In-person and Virtually

Paper Sessions

13:30-15:00

Modality: In-person and Virtually

Refreshment & Networking Break

15:00-15:30

Panel Discussion II
Creating Sustainable Corporate Influence and Service Innovation

15:30-17:00

Modality: In-person and Virtually

Paper Sessions

13:30-15:00

Modality: In-person and Virtually

Banquet

18:30-21:00

Xinhau Hall（新濠食府會館）

EVENT

Time

Note

Social Event

09:00-17:00

Tour and Cultural Experience