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Call for Papers

TO EXPLORE THE THEME

To explore the theme of “Service Science in the Era of Digital Transformation” in ICSSI 2020, we organize three types of activities for the conference.  One is the academic paper presentation by calling for paper submission from researchers in related disciplines. Another activity is to organizes service design workshop for participants to practice service design methodologies and tools to solve issues related to digital transformation for achieving sustainability. The other activity is to hold industrial forums that bring practitioners in various industries to share their experiences and ideas in business transformation for better quality of life in the era of digital transformation.

Important Dates for Submission

June 30: Paper submission deadline

June 30: Paper submission deadline

July 31: Notification of the acceptance/rejection

September 15Deadline for Authors to Submit Final Manuscript for Publication

September 15: Deadline for at least one author of to register for ICSSI 2020

October 15~16: Conference dates

Track Descriptions

Please read more for the description

Papers to be accepted should fit at least one of the following tracks:

  • -Theories of service science
  • -Service management
  • -Service innovation
  • -Service design
  • -Technology-enabled services
  • -Smart services
  • -Digital transformation for service
  • -Service innovation for sustainability

Conference Committee

Conference Chair

Conference Chairs:

1. Houn-gee Chen (President, s3tw; Dean, College of Management, Tunghai University)

2. Che-chun Lin (Dean, College of Technology Management, NTHU)

 

Program Chairs:

1. Fu-ren Lin (Professor, Institute of Service Science, NTHU)

2. Tung-jung Sung (Dean, College of Design, NTUST)

3. Ren-dar Yang (VP, Institute for Information Industry)

4. Jen-chieh Cheng (General Director, Industrial Technology Research Institute)