跳到主要內容區塊

Tracks and Topics of Interests

 

ICSSI 2016 welcomes papers, posters and proposals for special sessions within the following conference themes/tracks:

1.  Service Science and System

-Business-to-Business Services

Mobile Services

Internationalization in Services

-Sustainability in Services

-Service Networks and Systems

-Service Dominant Logic

Servicescapes and Service Environments

 

2. Service Management & Innovation

Service Innovation and IT

Service Operations Management and Supply Chains

Service Productivity

Service Recovery and Complaint Management

 

3. Service Marketing

-Branding and Service Communications

Consumer Behavior in Services

Service Innovation and Marketing

Service Relationships

 

4.Service Engineering

Service Engineering

Service-Oriented Architecture

Service Flow and Process

-Wearable Device Application

-Platform and Device Technology

5. User Experience & Design

Cross Cultural Service Experience Design

Customer Experience in Services

-Experience Design and Operation Model

-Service Experience Design Tool

-Human Machine Interface Design

Service Design and Service Innovation

 

6. Business Analytics & Service

Big Data Enabled Services

Data Modeling and Analytics

Data Mining and Text Mining

New Analytical Approaches in Service Research

 

7.Service Network & Social Media

-Digital Services and Social Media

-Social network and application

Social Media and Service

-Digital Entertainment and Service

 

8. Service Talent development

Service Curriculum Design

-Service Teaching and Education

-Service Training and Evaluation

-Service Talent Development

 

9. Application Cases of Service Science

-Hospitality Management and Service

-Service in Aging Society

-Sports Services

-Tourism Services

-Transformative and Health Services