The theme for ICSSI2024 is "Service Design for Sustainability." This theme addresses a timely issue as both the public and private sectors, as well as the general public, express significant concerns regarding the sustainability of our planet.

The ICSSI 2024 serves as a pivotal platform for the convergence of sustainability and service science. As the global community grapples with environmental and societal challenges, the pursuit of sustainability has become paramount. Concurrently, service science has emerged as a transformative field that emphasizes the design, delivery, and optimization of services to meet evolving needs.

The ICSSI 2024 facilitates a comprehensive exploration of sustainable practices and acts as a dynamic nexus where the significance of sustainability and the transformative potential of service science intersect. Ultimately, it advances our understanding and implementation of sustainable service practices, contributing to a more prosperous and equitable world.