ICSSI-2022 Conference Program
Day1 | Day2 | Day3 |
Time | Event | |||
08:30- | Registration | |||
09:00-10:15
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Session A
(Jong Shyn Conference Room)
Session Chair: Yuzhu Li
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Panel session
(Doctor Hsieh Conference Room)
Chair: Shih-Hsiang Sung
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A1. #23 “Understanding the Effects of Service Experience on Purchase Intention in O2O Commerce” A2. #60 “Exploring the Drivers of Purchasing Insurance Online: An Integration of Theory of Planned Behavior and Affordance Theory” A3. #68 “Understanding the Drivers of Podcast Usage from the TTF Theory Perspective” A4. #34 “Constructing the Quality Indexes of Online Artificial Intelligent Based Customer Service (AICS)” A5. #72 “Exploring the Role of Organizational Digital Dexterity in Digital Transformation” |
Digital Entrepreneurship in Asia
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10:15-10:30 | Coffee break | |||
10:30-11:00 | Conference opening | |||
11:10-12:00 |
Keynote speech Speaker: Antonio Cesare Iadarola
(Founder and Design Director, Studio Wé/ Service Design Lead, Livework studio /Chapter Co-Founder, SDN New York) Designing Work Futures New human-centric artifacts and processes we might need in the era of the metaverse |
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12:00-13:00 |
Poster session
(On the Outside of Lasertek International Conference Hall)
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Lunch | ||
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Lunch | |||
13:00-13:50 |
Keynote speech Speaker: Aditya Ghose
(Professor of Computer Science at the University of Wollongong, and Director of its Decision Systems Lab) Digital twins of services and organizations: The role of the Metaverse |
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14:00-15:15
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Session B
(Jong Shyn Conference Room)
Session Chair: Wiyata
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Session C
(Doctor Hsieh Conference Room)
Session Chair: Hua Sun
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Panel session
(Lasertek International Conference Hall)
Introducing a toolset for digital transformation |
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B1. #71 “Toward Automated Integrated Service Composition for Dynamic IoT Systems” B2. #66 “Firm Performance Forecasting Service using Machine Learning Techniques” B3. #42 “Smart Service Encounter: Exploring Smart Vending Services by Dramaturgical Performance” B4. #05 “Personalized Product Set Recommendation Service : Using Cosmetic Review Dataset” B5. #28 “AI-enabled Chatbots Humanness: The Role of Social Distance and Message Interactivity on Customer Service Satisfaction” |
C1. #43 “Mitigating Social Loafing in Metaverse Virtual Reality-Supported Teams” C2. #22 “The psychological impact of anthropomorphic augmented reality technology in somatosensory service and retail settings” C3. #08 “NFT (Non-Fungible Token): A New Way for Brand-Consumer Interaction” C4. #13 “Green resource capabilities, knowledge integration capabilities, and digital transformation capabilities towards green service innovation” C5. #49 “Research on the Convenience Store Online Shopping App's Interface Usability and Perceived Ease of Use” |
Moderator: Jack Hsu Discussants:
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15:15-15:40 | Coffee break | |||
15:40-16:25
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Session D
(Jong Shyn Conference Room)
Session Chair: Nicholas Danks
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Session E
(Doctor Hsieh Conference Room)
Session Chair: Young-Jin Ko
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Session F
(Lasertek International Conference Hall)
Session Chair: Jeeyeon Kim
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D2. #10 “Examining Unified Theory of Acceptance and Use of Technology (UTAUT) in Digital Transformation Success” D3. #31 “Context of Experience in Contemporary Service Science” |
E1. #59 “Exploring the Sustainability Measures in the Hospitality Industry: a case study of the hotel industry in Taiwan” E2. #11 “Framing Effects or Stereotypes? Exploring Consumers' Eye Movements During the Purchasing Decision Process” E3. #40 “When We Work Together: Self-efficacy and Persuade to Collaborate among Coworkers of A Large Financial Holding Company in Taiwan” |
F1. #62 “Competition and Cooperation of Social Media” F2. #67 “The Roles of Gratification Opportunities and Demographics in Determining Usage Behavior of Taiwanese Social Media Users” F3. #47 “InJoy: an Alcohol- Sensing Device that Helps Novice Drinkers Understand their Drinking Status” |
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16:30-17:00 | Move to Alumni Service Center, NSYSU | |||
17:00-19:00 |
Welcome Reception
(Alumni Center)
(Snacks and beverage will be served) |
Time |
Event |
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09:00- |
Registration |
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09:45-10:45 |
Keynote speech Speaker: Ee-Peng Lim
(Lee Kong Chian Professor of Computer Science) Visual AI for Digital Health: Opportunities & Challenges |
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10:45-11:00 |
Coffee break |
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11:00-12:00 |
Keynote speech Speaker: Mauricio Manhaes
(Group Lead of the SDN Academic Task Force) Metaverse and Financial Literacy: Exploring opportunity spaces for financial education supported by visual cognition and real-world regularities |
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12:00-12:30 |
Move to Alumni Service Center, NSYSU |
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12:30-13:30 |
Lunch break |
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13:30-14:40 |
Session G
(Alumni Center)
Session Chair: Hen Kai Wah
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Session H
(Alumni Center)
Session Chair: I-Ling Yen
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G2. #63 “A Qualitative Study of Online participation in Humor Fandom”
G4. #64 “The Institutionalization of Farmers Association Service Offerings via LINE Group During COVID-19 Pandemic”
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H1. #26 “Team up with PNaviBot: Design a Human-AI Collaborative Chatbot for PrEP Navigators in Taiwan” H2. #38 “The Influence of Goal Orientation on Users’ Behavioral Intention: The Mediation Role of Financial Incentive” H3. #19 “Exploring the Potential of Artificial Intelligence- Based Design Card Systems to Facilitate Ideation” H4. #69 “Exploring the Relationship Between the Gamification Driving Factors and Consumers’ Use Intention with the Metaverse Industry - A Case Study of the Game Roblox” H5. #45 “To see is to believe through social AR: A mechanism from user's point-of-view (POV) sharing” |
14:55-17:55 |
Local tour |
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18:00-21:00 |
Banquet |
Time |
Event |
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09:30-10:00 |
Registration |
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10:00-11:00 |
Session I
(College of Management 2016)
Session Chair: Ryan Brading
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Session J
(College of Management 4069)
Session Chair: Neeraj Parolia
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I1. #48 “The Impact of the Service Innovation Announcement on the Stock Price – The case of Metaverse” I2. #57 “Exploring the Contents and Composition of the Customer Demand Chain for Service Innovations” I3. #58 “Exploring the Service Innovation Process in Developing the Mobile Banking Services and Apps of the Financial Service Industry from the Perspectives of Resource-Based Theory and Value Co- creation” I4. #09 “Appropriability Regimes in Knowledge-Intensive Business Services in Taiwan” |
J1. #51 “Network Growth of the Internet Memes: A Perspective from Content Controversiality”
J3. #33 “Financial Literacy and Online P2P Lending Adoption: Evidence from Taiwan” J4. #15 “Application and Analysis of Deep Learning to Extreme Weather Affecting Flight Safety” |
11:00-12:00 |
Meeting Journal Editors – Fast Track Review Submission Guideline Session Chair: Yu Wen Hung
Editor:
Chao-Min Chiu
Associate Editor, Journal of Electronic Commerce Research Jacob Chia-An Tsai
Managing Editor, Pacific Asia Journal of the Association for Information Systems |
For those papers that are accepted by the conference and the authors have registered the conference successfully, the studies will be included in the proceedings of ICSSI 2022. However, a certificate of presentation will not be provided if the authors failed to present their paper in according session.