Call for Papers
TBA : Notification of the acceptance/rejection
The ICSSI 2024 serves as a pivotal platform for the convergence of sustainability and service science. As the global community grapples with environmental and societal challenges, the pursuit of sustainability has become paramount. Concurrently, service science has emerged as a transformative field that emphasizes the design, delivery, and optimization of services to meet evolving needs.
The ICSSI 2024 facilitates a comprehensive exploration of sustainable practices and acts as a dynamic nexus where the significance of sustainability and the transformative potential of service science intersect. Ultimately, it advances our understanding and implementation of sustainable service practices, contributing to a more prosperous and equitable world.
Important Dates for Submission
April 30, 2024 : Deadline for early registration
Important dates
February 1, 2024 - February 29, 2024 : Paper submission
TBA, 2024 : Notification of Paper Acceptance
April 30, 2024 : Early Registration Deadline
TBA, 2024 -TBA, 2024 : Registration
July 23-26, 2024 : Conference dates
Track Descriptions
Please read more for the description
Papers to be accepted should fit at least one of the following tracks:
We invite submissions in all areas of service science and especially encourage submissions related to the conference theme “Service Design for Sustainability.” Service Design for Sustainability (Conference Theme). Areas of focus and interest include but are not limited to the following topics:
• Service Design for Sustainability (Conference Theme)
• Service Science and Systems (General Track)
• Service Management & Innovation
• Service Marketing
• Service Operations & Engineering
• User Experience & Service Design
• Intelligent Technologies for Smart Services
• Digital Services
• Service Talent Development and Education (Dr. Chen)
• Industrial Service Practices
More details on the paper submission will be shown in the ICSSI 2024 official website at https://icssi.s3tw.org.tw.
Conference Committee
Conference Chair
Conference Chairs :
1. San-Yih Hwang (Distinguished Professor, Department of Information Management, National Sun Yat-sen University)
2. Bruce C.Y. Lee (Dean, College of Management, FJCU)
3. Houn-Gee Chen (Chair Professor, Department of Information Management, Tunghai University)
Program Chairs :
1. Chih-Ping Wei (Professor, Department of Information Management, NTU)
2. Yi-Cheng Ku (Professor, Chairman of Department of Business Administration, FJCU)