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Call for Papers

February 1 - March 15, 2024:Paper submission

The ICSSI 2024 serves as a pivotal platform for the convergence of sustainability and service science. As the global community grapples with environmental and societal challenges, the pursuit of sustainability has become paramount. Concurrently, service science has emerged as a transformative field that emphasizes the design, delivery, and optimization of services to meet evolving needs.

The ICSSI 2024 facilitates a comprehensive exploration of sustainable practices and acts as a dynamic nexus where the significance of sustainability and the transformative potential of service science intersect. Ultimately, it advances our understanding and implementation of sustainable service practices, contributing to a more prosperous and equitable world.

Important Dates for Submission

June 16, 2024 : Deadline for early registration

Important dates

February 1, 2024 - March 15, 2024 : Paper submission 

May 1st, 2024 : Notification of Paper Acceptance 

June 16, 2024 : Early Registration Deadline

June 17 - July 22, 2024 : Registration

July 23- July 26, 2024 : Conference

Track Descriptions

Please click [Read More] for the track description

Papers to be accepted should fit at least one of the following tracks:

We invite submissions in all areas of service science and especially encourage submissions related to the conference theme “Service Design for Sustainability.” Service Design for Sustainability (Conference Theme). Areas of focus and interest include but are not limited to the following topics:

•    Service Design for Sustainability (Conference Theme)
•    Service Science and Systems 
•    Service Management & Innovation
•    Service Marketing
•    Service Operations & Engineering
•    Intelligent Technologies for Smart Services
•    Digital Services
•    Service Talent Development and Education
•    Industrial Service Practices
•    User Experience & Service Design
•    Service Business Models
•    General Track

 

 

 

 

 

Conference Committee

Conference Chair

Conference Chairs :

1. San-Yih Hwang (Distinguished Professor, Department of Information Management, National Sun Yat-sen University)

2. Bruce C.Y. Lee (Dean, College of Management, Fu Jen Catholic University)

3. Houn-Gee Chen (Chair Professor, Department of Information Management, Tunghai University)

Program Chairs :

1. Chih-Ping Wei (Professor, Department of Information Management, National Taiwan University)

2. Yi-Cheng Ku (Professor, Chairman of the Department of Business Administration, Fu Jen Catholic University)