ICSSI2020
Members from Asia
| Name | Affiliation | Nation |
| Arai Tamio | founder of Japan's serviceology | Japan |
| Kunio Shirahada | JAIST | Japan |
| Michitaka Kosaka | JAIST | Japan |
| Nila A. Windasari | Institut Teknologi Bandung | Indonesia |
| Norani Nordin | Universiti Utara Malaysia (UUM) | Malaysia |
