Talk title

Designing Work Futures New human-centric artifacts and processes we might need in the era of the metaverse

Abstract

Over the last decades, design expanded its focus from developing physical and digital products to redesigning businesses and service ecosystems around user experiences.
In the Metaverse era, technologies shape new possibilities that blur the physical and digital space, making effectively every type of communication and transaction possible. In this scenario, new capabilities of contemporary design can help organizations edit their infinite possibilities and address the complexity of future socio-technical and cultural challenges. This thought-provoking talk critically expresses these capabilities, starting from industry insights.

About the Speaker

Antonio Cesare Iadarola, PhD
With a background in industrial and participatory design, Antonio works as a service and workplace consultant at Studio Wé, which he co-founded in 2014. For the last 10+ years, he led projects for organizations of all sizes in sectors ranging from finance, public services, healthcare, manufacturing, retail and tech.
The Future of Work is the arena of Antonio’s research and practice. He is particularly interested in how to design work processes and the physical-digital spaces where they take place, to create human-centric workplace experiences in organizations that are keen to innovate.
Antonio is a former Associate Professor of Industrial Design Thinking at Beijing Institute of Technology and now regularly lectures and facilitate workshops in the US and Europe. In 2018 he co-initiated the Service Design Network in NYC, where he is now based.  More