ICSSI-2022 Conference Program
Day 1 Nov. 17 2022 (Thursday)
Venue: EMBA Center/ Alumni Center
Time | Event | |||
08:30- | Registration | |||
09:00-10:15 |
Session A (Jong Shyn Conference Room) Session Chair: Yuzhu Li |
Panel session (Doctor Hsieh Conference Room) Chair: Shih-Hsiang Sung |
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A1. #23 “Understanding the Effects of Service Experience on Purchase Intention in O2O Commerce” A2. #60 “Exploring the Drivers of Purchasing Insurance Online: An Integration of Theory of Planned Behavior and Affordance Theory” A3. #68 “Understanding the Drivers of Podcast Usage from the TTF Theory Perspective” A4. #34 “Constructing the Quality Indexes of Online Artificial Intelligent Based Customer Service (AICS)” A5. #72 “Exploring the Role of Organizational Digital Dexterity in Digital Transformation” |
Digital Entrepreneurship in Asia
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10:15-10:30 | Coffee break | |||
10:30-11:00 | Conference opening | |||
11:10-12:00 |
Keynote speech Speaker: Antonio Cesare Iadarola |
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12:00-13:00 |
Poster session (On the Outside of Lasertek International Conference Hall) |
Lunch | ||
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Lunch | |||
13:00-13:50 |
Keynote speech Speaker: Aditya Ghose |
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14:00-15:15 |
Session B (Jong Shyn Conference Room) Session Chair: Wiyata |
Session C (Doctor Hsieh Conference Room) Session Chair: Hua Sun |
Panel session (Lasertek International Conference Hall) |
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B1. #71 “Toward Automated Integrated Service Composition for Dynamic IoT Systems” B2. #66 “Firm Performance Forecasting Service using Machine Learning Techniques” B3. #42 “Smart Service Encounter: Exploring Smart Vending Services by Dramaturgical Performance” B4. #05 “Personalized Product Set Recommendation Service : Using Cosmetic Review Dataset” B5. #28 “AI-enabled Chatbots Humanness: The Role of Social Distance and Message Interactivity on Customer Service Satisfaction” |
C1. #43 “Mitigating Social Loafing in Metaverse Virtual Reality-Supported Teams” C2. #22 “The psychological impact of anthropomorphic augmented reality technology in somatosensory service and retail settings” C3. #08 “NFT (Non-Fungible Token): A New Way for Brand-Consumer Interaction” C4. #13 “Green resource capabilities, knowledge integration capabilities, and digital transformation capabilities towards green service innovation” C5. #49 “Research on the Convenience Store Online Shopping App's Interface Usability and Perceived Ease of Use” |
Moderator: Jack Hsu Discussants:
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15:15-15:40 | Coffee break | |||
15:40-16:25 |
Session D (Jong Shyn Conference Room) Session Chair: Nicholas Danks |
Session E (Doctor Hsieh Conference Room) Session Chair: Young-Jin Ko |
Session F (Lasertek International Conference Hall) Session Chair: Jeeyeon Kim |
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D2. #10 “Examining Unified Theory of Acceptance and Use of Technology (UTAUT) in Digital Transformation Success” D3. #31 “Context of Experience in Contemporary Service Science” |
E1. #59 “Exploring the Sustainability Measures in the Hospitality Industry: a case study of the hotel industry in Taiwan” E2. #11 “Framing Effects or Stereotypes? Exploring Consumers' Eye Movements During the Purchasing Decision Process” E3. #40 “When We Work Together: Self-efficacy and Persuade to Collaborate among Coworkers of A Large Financial Holding Company in Taiwan” |
F1. #62 “Competition and Cooperation of Social Media” F2. #67 “The Roles of Gratification Opportunities and Demographics in Determining Usage Behavior of Taiwanese Social Media Users” F3. #47 “InJoy: an Alcohol- Sensing Device that Helps Novice Drinkers Understand their Drinking Status” |
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16:30-17:00 | Move to Alumni Service Center, NSYSU | |||
17:00-19:00 |
Welcome Reception (Alumni Center) |
Day 2 Nov. 18 2022 (Friday)
Venue: EMBA Center/ Alumni Center
Time |
Event |
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09:00- |
Registration |
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09:45-10:45 |
Keynote speech Speaker: Ee-Peng Lim |
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10:45-11:00 |
Coffee break |
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11:00-12:00 |
Keynote speech Speaker: Mauricio Manhaes |
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12:00-12:30 |
Move to Alumni Service Center, NSYSU |
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12:30-13:30 |
Lunch break |
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13:30-14:40 |
Session G (Alumni Center) Session Chair: Hen Kai Wah |
Session H (Alumni Center) Session Chair: I-Ling Yen |
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G2. #63 “A Qualitative Study of Online participation in Humor Fandom”
G4. #64 “The Institutionalization of Farmers Association Service Offerings via LINE Group During COVID-19 Pandemic”
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H1. #26 “Team up with PNaviBot: Design a Human-AI Collaborative Chatbot for PrEP Navigators in Taiwan” H2. #38 “The Influence of Goal Orientation on Users’ Behavioral Intention: The Mediation Role of Financial Incentive” H3. #19 “Exploring the Potential of Artificial Intelligence- Based Design Card Systems to Facilitate Ideation” H4. #69 “Exploring the Relationship Between the Gamification Driving Factors and Consumers’ Use Intention with the Metaverse Industry - A Case Study of the Game Roblox” H5. #45 “To see is to believe through social AR: A mechanism from user's point-of-view (POV) sharing” |
14:55-17:55 |
Local tour |
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18:00-21:00 |
Banquet |
Day 3 Nov. 19 2022 (Saturday)
Venue: College of Management
Time |
Event |
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09:30-10:00 |
Registration |
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10:00-11:00 |
Session I (College of Management 2016) Session Chair: Ryan Brading |
Session J (College of Management 4069) Session Chair: Neeraj Parolia |
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I1. #48 “The Impact of the Service Innovation Announcement on the Stock Price – The case of Metaverse” I2. #57 “Exploring the Contents and Composition of the Customer Demand Chain for Service Innovations” I3. #58 “Exploring the Service Innovation Process in Developing the Mobile Banking Services and Apps of the Financial Service Industry from the Perspectives of Resource-Based Theory and Value Co- creation” I4. #09 “Appropriability Regimes in Knowledge-Intensive Business Services in Taiwan” |
J1. #51 “Network Growth of the Internet Memes: A Perspective from Content Controversiality”
J3. #33 “Financial Literacy and Online P2P Lending Adoption: Evidence from Taiwan” J4. #15 “Application and Analysis of Deep Learning to Extreme Weather Affecting Flight Safety” |
11:00-12:00 |
Meeting Journal Editors – Fast Track Review Submission Guideline Session Chair: Yu Wen Hung Editor: Chao-Min Chiu
Jacob Chia-An Tsai |
For those papers that are accepted by the conference and the authors have registered the conference successfully, the studies will be included in the proceedings of ICSSI 2022. However, a certificate of presentation will not be provided if the authors failed to present their paper in according session.